Our Mission
Clarity Solutions Group exists to improve the quality of service delivery and outcome achievement within the public human service system.
Our work is driven by three core principles:
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The Public Human Service System is both INCREDIBLY CRITICAL and HIGHLY COMPLEX. Essential services are provided to millions, yet often in disparate manners and through multiple access points.
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In our quest to improve and integrate services, TECHNOLOGY is the EASY part of the equation. The limiting factors consist of knowledge of what is possible, and vision to design the solutions our residents need.
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In most cases, there is NO SINGLE RIGHT SOLUTION. Each situation is unique and is influenced by factors such as technology, process, budget, timeframe, community, and policy.

Bridging the Gap
Clarity Solutions Group lives at the intersection of technology and human services. We seek to bridge the gap between the two by clarifying the business challenge you are attempting to solve, defining a vision of your desired state, laying out the roadmap, and working alongside you to reach the destination.
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What Do We Do?
Clarity Solutions Group functions as an Owner’s Representative, engaged, and representing your interests throughout the entire project lifecycle, from problem statement to desired state implementation.
As an Owner’s Rep we collaboratively advance our clients’ missions, guiding you to the best outcomes within your budget through a unique blend of expertise, experience, and skills including:

What Programs & Policies Are We Experienced With?
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Medicaid
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SNAP
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TANF
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Publicly Funded Child-Care
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Child Support
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Child Welfare
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Mental Health and Addiction Services
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Public Health
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Workforce Development
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HEAP
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WIC
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Aging
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Refugee and Immigrant Services
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Non-Emergency Transportation (NET
Transactional to Transformational
Most of the resources in our Human Service programs are geared toward eligibility determination and the continued provision of safety-net benefits to those eligible.
Clarity Solutions Group believes that eligibility should be the starting line, not the finish line, for the families we serve.
Learn how the right blend of technology solutions and business process improvements can help you shift more time, effort and resources from transactional to transformational efforts that will move families and communities forward.

What Are We Good At?
Clarity Solutions Group can support and guide your transformational efforts across a variety of domains. We are uniquely experienced and qualified in these important practice areas:
Virtual Integration
While projects in any of these categories are important, single systems no longer account for the holistic experience of consumers or front-line workers. Instead, the key to transformation lies in the integration of technologies, processes and programs.
At Clarity Solutions Group, we like to talk about this as “Virtual Integration,” which can include:
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Vertical integration across multiple technology stacks (e.g. Integrated Eligibility, Document Management, and Contact Centers)
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Horizontal integration across multiple agencies and programs (e.g. SNAP, WIC, HEAP)

Let’s talk about how we can work together to provide a person and family-centered approach to public benefits and service delivery

Contact Us
Clarity Solutions Group is based in Columbus, Ohio and serves clients across North America