Mike McCaman, MPA, PMP
Clarity Solutions Group was founded and is led by Mike McCaman, a Health and Human Services executive with over fifteen (15) years of non-profit and public sector HHS leadership and consulting experience, with proven success managing a broad range of mission critical initiatives and projects.
Mike is a former Assistant Director and Chief Operating Officer for the Franklin County (Columbus, OH) Department of Job and Family Services where he was responsible for the administrative oversight of Medicaid, SNAP, TANF, and Publicly Funded Child Care for over 300,000 residents.
As a Consultant and Subject Matter Expert, Mike has helped state and local HHS agencies improve their customer experience and processing efficiencies using multi-channel communication technologies, designed to create a "no wrong door" system for public assistance access and eligibility determination.
For more details, download a copy of Mike's resume.
Our work is driven by three core principles:
The Public Human Service System is both INCREDIBLY CRITICAL and HIGHLY COMPLEX. Essential services are provided to millions, yet often in disparate manners and through multiple access points.
In our quest to improve and integrate services, TECHNOLOGY is the EASY part of the equation. The limiting factors consist of knowledge of what is possible, and vision to design the solutions our residents need.
In most cases, there is NO SINGLE RIGHT SOLUTION. Each situation is unique and is influenced by factors such as technology, process, budget, timeframe, community, and policy.